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Registration and login at My Empire
Password Rules: 8 Characters with Number and Symbol
The minimum password length requirement for account creation is 8 characters. This password must incorporate a combination of letters, at least one number, and a symbol. Failure to meet these criteria will prevent the user from completing the initial registration step. Adhering to these rules enhances account security significantly.
During the registration process, the system verifies the password against specific complexity rules. If the chosen password does not contain a number and a symbol alongside the required 8 characters, the registration form will not be accepted. This measure is in place to mitigate brute-force attacks and unauthorized access. The duration for this step is approximately 1 minute.
Upon initial registration, the system prompts for an email, a password, and the preferred currency. The password must adhere to the aforementioned 8-character minimum, including a number and a symbol. This forms the first part of the account setup, preceding the input of personal data. The entire registration sequence is designed to be swift.
Term Wagering: What x35 Means in Account
The bonus terms specify a 300% welcome bonus up to €2,000, which is subject to a wagering requirement. This requirement is commonly expressed as a multiplier of the bonus amount. For instance, a wagering requirement of x35 means that the bonus funds must be bet 35 times before they can be withdrawn.
To illustrate, if a player receives the maximum welcome bonus of €2,000, they would need to wager a total of €70,000 to meet the x35 wagering requirement (€2,000 x 35 = €70,000). This turnover must be achieved through bets placed on eligible games within the casino platform. The bonus funds remain separate until this condition is met.
This x35 wagering requirement is a standard condition for many online casino bonuses. Players should be aware that not all games may contribute equally to fulfilling this requirement, and some may be excluded entirely. Understanding this multiplier is crucial for managing bonus funds and potential withdrawals. The KYC check is a separate process.
What to Consider When Choosing a Password
When establishing an account, the password selection is critical and must be at least 8 characters long. It needs to include a number and a symbol to meet the security protocols. This is part of the initial registration form, which takes approximately 1 minute to complete. The currency is also chosen at this stage.
A strong password, incorporating letters, numbers, and symbols, is essential for safeguarding personal information and funds. The registration process mandates this complexity; otherwise, the account creation will halt. Following the password, personal details such as name and date of birth are required for verification. This second step takes 2-3 minutes.
The casino enforces a strict policy of only one account per person and IP address to prevent fraud. A robust password directly supports this policy by making individual accounts harder to compromise. It is important to remember that bonus codes are only redeemable during registration and cannot be applied later.
Upload KYC Documents with Mobile Camera
The Know Your Customer (KYC) process requires the submission of an identity document and proof of address. The proof of address must be recent, dated a maximum of 3 months ago. This documentation is essential for verifying player identity and ensuring compliance with regulations. The verification process itself typically takes 24-48 hours.
Players can conveniently upload their KYC documents using their mobile device's camera. This feature allows for direct capture and submission of required files, streamlining the verification process. The initial registration requires an email, password, and currency choice, taking about 1 minute, followed by personal data entry. The age limit is 18 years.
Once submitted, the KYC documents are reviewed by the casino's compliance team. This review is a critical step before any withdrawals can be processed, as any discrepancies in the provided details, such as the date of birth matching the ID, will block payouts. The casino also offers Binance Pay and Paysafecard as payment methods.
Only 1 Account Per Person and IP Address
A fundamental rule for all players is the restriction to a single account per individual and per IP address. This policy is implemented to maintain fairness and prevent fraudulent activities, such as bonus abuse. Adherence to this rule is mandatory for all users of the platform. The registration process is designed to be straightforward.
The initial registration requires an email, password, and currency choice, taking approximately 1 minute. Following this, personal data such as name and date of birth must be provided, a step that takes an additional 2-3 minutes. This entire sequence precedes the KYC verification, which involves uploading documents and takes 24-48 hours.
Violations of the one-account rule can lead to account suspension and the forfeiture of any winnings. The casino verifies this through various checks, including IP address monitoring. It is also important to note that bonus codes are only valid during the initial registration and cannot be applied retrospectively.
Registration and verification step by step
| Step | What to Do | What You Need | Duration |
|---|---|---|---|
| 1 | open the registration form | email address | about 1 minute |
| 2 | enter your personal details | name, date of birth | 2-3 minutes |
| 3 | confirm your account | confirmation link | instant |
| 4 | make the first deposit | payment method | 1-5 minutes |
| 5 | complete verification | ID and proof of address | 24-48 hours |
Selfie With ID: What to Watch For
The KYC process requires an ID and proof of address, with the latter needing to be no older than 3 months. The verification itself typically takes between 24 to 48 hours to complete. Failure to provide accurate documentation can lead to a blocked withdrawal.
A selfie with your ID is a specific requirement within the KYC procedure. This measure is in place to combat fraudulent activity and ensure account security. The casino cross-references the date of birth on your ID with the one provided during registration.
Discrepancies in your date of birth between your ID and account details will prevent withdrawals. Therefore, it is crucial that the information submitted precisely matches across all documents and registration fields.
Duplicate Account Detected: Block and Withdrawal Stop Threaten
Creating multiple accounts is explicitly prohibited and will result in account blocking. This is a standard security measure to prevent bonus abuse and maintain fair play for all users. The casino actively monitors for such activity.
If a duplicate account is detected, all associated accounts will be blocked. This means any funds held within these accounts, including potential winnings, may become inaccessible. It is imperative to maintain only one account per player.
The initial registration process involves confirming your account via an email link, which is an immediate action. This step is designed to verify your email address and is part of the initial setup, not linked to duplicate account detection.
File Formats JPG and PNG Up to 5 MB
When submitting identification documents for KYC verification, only JPG and PNG file formats are accepted. This standardization ensures compatibility and efficient processing of your uploaded files. Ensure your files adhere to these specifications.
Each uploaded file, whether it's your ID or proof of address, must not exceed 5 MB in size. Exceeding this limit will cause the upload to fail, potentially delaying your verification process. Keep your image files optimized.
The verification of your documents can take between 24 to 48 hours once successfully uploaded. Therefore, it is advisable to complete this step well in advance of needing to make a withdrawal to avoid any unexpected holdups.
Which Email Address is Suitable for the Player Account?
The email address provided during registration must be active and accessible, as it is used for account confirmation. A confirmation link is sent immediately after initial registration to verify ownership and validity.
This email address serves as the primary communication channel for important account updates, security notifications, and any transactional confirmations. It is also used in the KYC process if further verification is needed.
It is important to use a stable email address that you check regularly, as any necessary communication or verification steps will be sent there. Failure to access this email could impact your ability to manage your account or receive support.
Manage Account Without Bonus and Withdraw Freely
The 300% welcome bonus up to €2,000, along with 100 free spins, is an opt-in offer. Players can choose not to accept the bonus during the registration process, allowing for free withdrawals without wagering requirements. This is managed via a bonus code during initial sign-up.
If you opt out of the welcome bonus, any deposits made are not subject to wagering requirements. This means funds can be withdrawn at any time, provided no bonus has been claimed. The bonus code is only redeemable during registration.
For players who do accept the bonus, it's crucial to understand the wagering terms. For example, a €100 bonus at a 40x wagering requirement necessitates €4,000 in turnover before withdrawal eligibility. Opting out circumvents this entirely.
Email Mistyped: How Confirmation Arrives Anyway
The registration process involves several steps, including a KYC verification that requires an ID and proof of address, with an expected duration of 24-48 hours. If an email address is mistyped during this initial phase, the system still proceeds with the verification steps. This allows the account to be established pending the successful submission and review of the required documentation.
The KYC-Verifizierung specifically checks for a valid ID and a recent proof of address, which must be no older than 3 months. This meticulous review aims to confirm the player's identity and residential details before any withdrawal can be processed. The 24-48 hour timeframe is an estimate for this document validation.
Despite an incorrect email, the crucial age verification takes place via the submitted ID, ensuring compliance with the 18-year age limit. Any discrepancies noted between the provided documents and the entered registration details, such as a mismatched date of birth, will lead to withdrawal blocks. This underscores the importance of accurate personal information.
Which Account Details Can Still Be Changed Later?
During registration, a currency is determined for the account, and this choice is fixed at that point. Bonus codes can only be redeemed during the registration process itself, and cannot be applied to an account thereafter. These initial selections are permanent and cannot be modified post-registration.
The KYC-Verifizierung, a critical step in account setup, mandates the submission of an ID and a proof of address, with a processing time of 24-48 hours. While the age is verified against the ID, the system is designed to prevent changes to core personal details that were established during registration.
The established age limit is 18 years, with the date of birth being a key element compared during the KYC check. Any deviations found between the player's documented age and the registration entry will prevent payouts. Therefore, details like the date of birth are not changeable after initial verification.
How Much Time Between Registration and First Withdrawal?
The journey from registration to a potential first withdrawal is significantly influenced by the KYC-Verifizierung, which requires an ID and a proof of address not older than 3 months. This verification process has a set duration, typically ranging from 24 to 48 hours.
A player must first complete the registration and then pass the KYC check before any withdrawal can be initiated. The age limit is strictly enforced, with the date of birth on the ID being cross-referenced; discrepancies will block payouts. This means the withdrawal timeline hinges on successful verification.
Therefore, the minimum time between completing registration and being eligible for a first withdrawal is dictated by the KYC processing time. This period is at least 24 hours, assuming all documents are submitted correctly and verified without issues. Any delays in document submission or verification will extend this timeframe.
Address Change Requires Re-Verification Within 48 Hours
Should a player need to update their residential address after initial registration, this action triggers a mandatory re-verification process. The KYC-Verifizierung requires a new proof of address, which must be no more than 3 months old, to be submitted for review.
This re-verification step typically takes between 24 to 48 hours to complete, similar to the initial KYC check. The system ensures that the updated address is validated against a recent official document, maintaining the integrity of the account information. An accurate address is crucial for payout processing.
It is important to note that the age limit of 18 years is consistently checked against the player's ID during any verification phase. If a change in address is not accompanied by a valid, recent proof of address, the withdrawal functionality may be temporarily suspended until re-verification is successful.
What Doesn't Count During Verification: Screenshots
The KYC-Verifizierung process, which mandates an ID and a proof of address, has specific requirements for document submission. The verification procedure requires official documents, and typically does not accept screenshots as valid proof of address, especially if they are not official statements.
Official documents submitted for the KYC check must be clear and legible, and importantly, not older than 3 months. The 24-48 hour processing time is allocated for the review of these official documents to ensure authenticity and accuracy. Screenshots often lack the necessary official stamps or details.
The 18-year age limit is a non-negotiable aspect of verification, confirmed by comparing the ID to registration details. While a screenshot might display an address, it generally lacks the official letterhead, bank details, or utility provider information that official statements provide, making them insufficient for verification purposes.
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